Shipping & Returns

 

Shipping Information

Our current shipping rates. We are working on shipping rates to more countries.

All of Europe

DHL EXPRESS- shipping cost is 35 pounds per Quaddock.

Each Quaddock is made to order. Please allow approximately 10-14 Days for shipping.

Duties and Taxes

Shipping and delivery across Europe and the UK is included in the price. However please note: Depending on your exact location there may be extra local custom fees, duties, taxes or delivery fees - these are the responsibility of the online customer.

Australian Customers:

Please use www.quaddock.co.nz for orders. There’s a flat rate for shipping. United States shipping coming soon. Please contact Quaddock for special orders and enquiries.

Easy Returns & Exchanges

We focus on quality throughout the production process so if you're not satisfied with your merchandise please get in touch as soon as possible, so we can make it right!

  • Please get in touch with us within 30 days of purchase.

  • The merchandise will need to be in original condition.

  • We'll refund the amount of your purchase (we will organise shipping).

  • Refunds will be made via the same method you made your payment for the order, once the merchandise has arrived back at Quaddock™ HQ

Your Quaddock™ is also backed by 2 Year Manufacturing Warranty, should a major component of the Quaddock™ fail due to a manufacturing defect in it’s first two years of life please contact us and we’ll make it right.